FAQ

Travel Packages hotel rooms and vacations can be booked by calling us on +91 8505842640 (standard charges apply)

Yes, you can call us on +91 8505842640 (standard charges apply)

All group booking requests can be mailed to us at info@skyjamtours.com and we will revert to you within 24 hours. Alternately calling us on +91 8505842640 (standard charges apply) with all details.

When looking for group bookings, we request you to please include as many details of your travel as possible, as a number of adults and children traveling, preferred dates and destinations, budget, etc.

Whether a booking is made online or over the phone, a confirmation would be sent to you via e-mail, which would include your reservation number and travel details.

For all hotel bookings made on the website, you will receive a confirmation number via e-mail.

For hotel and vacation packages booked over the phone, our reservation agents would process all your travel details and check for availability with the hotel. Your travel would be confirmed over e-mail as soon as we receive a confirmation from the hotel.

The payment mode accepted depends on the tour. which you are booking. 

You may change your hotel reservation details. However, certain charges as per the hotel policies might be applicable. 

For hotel bookings, please report stolen or lost vouchers to us via phone or email and we will blacklist the same. We would then issue another voucher if it has not already been utilized. 

You can call us on +918505842640 (standard charges apply).
You can also email us at info@skyjamtours.com and our agents would respond to you in less than 1 working day.

For online hotel bookings, only Visa and Mastercard credit cards are accepted.

For offline hotel and vacation bookings, Visa, Mastercard, and Amex cards are accepted.

We also accept payments by Visa Debit Cards issued by the following banks:
– State Bank of India
– HDFC bank
– Axis Bank
– Deutsche Bank
– Karur Vysya Bank
– Corp Bank
– Indian Overseas Bank
– ICICI Bank Debit Card
Please note that certain cards might require a Verified by Visa (VBV) authentication. Kindly check with your bank for details.

Cash deposits in ICICI Bank, HDFC Bank, and Citibank will also be accepted for hotel bookings.

We also offer a cash-on-delivery payment option for hotel bookings. Please refer to the section below for more details.

Yes, we are committed to protecting our customer’s information. Our staff of security technology professionals uses a range of the best security technology available. Your information is secured from unauthorized access from the Internet using the Thawte Certification Authority. We protect the connection between your computer and our server from eavesdropping through industry-standard encryption technology. We continually assess new technology for protecting your information to make sure that our information handling practices are in accordance with the highest industry standards and best practices on the Internet.

Skyways Tours and Travels undertake all possible measures to ensure that your personal details are not compromised. Please refer to our Privacy Policy outlines for measures undertaken by us to protect your personal details.

We keep our group sizes low so you have the freedom to move around and get involved with your surroundings, as well as more personal attention from our local guides. This intimate size ensures that your group will not crowd your experience. You can expect up to 15 travelers on a trip but the average is 10. Check individual trip pages for maximum group sizes.

We always recommend packing as light as possible however the specific requirements for your tour will vary widely depending on where and when you are traveling. Our ‘Trip Details’ document includes a suggested packing list and these can be downloaded from each individual trip summary page. The checklist is tour specific and based upon the experience of our ground staff.